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Where can I get Apple-certified repairs?
Find an Apple Store and shop for Mac, iPhone, iPad, Apple Watch, and more. Sign up for Today at Apple programs. Or get support at the Genius Bar.
You can get Apple-certified repairs and service at the Apple Store or with one of our Apple Authorized Service Providers. You can also send your iPhone to an Apple Repair Center. The technicians at all these locations receive Apple training. They deliver the same high-quality service with genuine Apple parts. The repairs are backed by Apple.
Choose 'Get service' to identify your issue and speak with a support advisor or find a repair location.
How long will it take?
The Apple Store and many of our Apple Authorized Service Providers offer same-day service for some repairs, such as screen repair. If your technician needs to send your iPhone to an Apple Repair Center, you'll be notified when it's ready for pickup.
How much will it cost?
After examining your iPhone, your technician will confirm the total costs for repair or replacement. In some cases, a repair might be covered by the Apple warranty, an AppleCare plan, or consumer law.
Genuine parts
Genuine Apple Parts are critical to a quality repair. Visit an Apple Store or an Apple Authorized Service Provider to make sure you get your product back working the way it should.
Screen repair
You can repair a cracked iPhone screen at an Apple Store, an Apple Authorized Service Provider, or by sending it to an Apple Repair Center. If you have an AppleCare+ plan, you can use it to cover screen repair.
All of these locations use genuine Apple parts to ensure that your screen works like new after it's repaired. Some locations offer same-day service.
Battery replacement
If your battery has an issue that's covered by the Apple Limited Warranty, AppleCare+, or consumer law, we'll service your iPhone at no additional cost.
Our warranty doesn’t cover batteries that wear down from normal use. If your battery wears down, we offer out-of-warranty battery service for a fee.
If you have AppleCare+, it covers your iPhone for no additional charge if your product's battery holds less than 80 percent of its original capacity. We might need to test your product to find the cause of your battery issue.
Make an appointment or request service
See battery replacement pricing
Other iPhone repairs
Do you need a repair for other issues like the Home button or liquid damage?
- If your iPhone issue is covered by the Apple warranty, AppleCare+, or consumer law, there's no charge. This does not include accidental damage, which requires a fee.
- If your iPhone was damaged and you have AppleCare+, the coverage includes accidental damage protection. Each incident has a service fee, as shown below.
- If your iPhone was damaged and you don't have AppleCare+, your repair fee will vary, depending on the repair, up to the out-of-warranty fee below. These out-of-warranty prices are for repairs made by Apple. Apple Authorized Service Providers may set their own fees.
Not sure if you're covered? Check if you have AppleCare+ coverage by entering your iPhone serial number.
Other iPhone repair costs in the United States
Out-of-warranty prices apply only to repairs made by Apple. Apple Authorized Service Providers may set their own prices.
| iPhone 12 | Other damage (out of warranty) |
|---|---|
| iPhone 12 Pro | $ 549 |
| iPhone 12 | $ 449 |
| iPhone 11 | Other damage (out of warranty) |
|---|---|
| iPhone 11 Pro Max | $ 599 |
| iPhone 11 Pro | $ 549 |
| iPhone 11 | $ 399 |
| iPhone X | Other damage (out of warranty) |
|---|---|
| iPhone XS Max | $ 599 |
| iPhone XS | $ 549 |
| iPhone X | $ 549 |
| iPhone XR | $ 399 |
| iPhone 8 | Other damage (out of warranty) |
|---|---|
| iPhone 8 Plus | $ 399 |
| iPhone 8 | $ 349 |
| iPhone 7 | Other damage (out of warranty) |
|---|---|
| iPhone 7 Plus | $ 349 |
| iPhone 7 | $ 319 |
| iPhone 6 | Other damage (out of warranty) |
|---|---|
| iPhone 6s Plus | $ 329 |
| iPhone 6s | $ 299 |
| iPhone 6 Plus | $ 329 |
| iPhone 6 | $ 299 |
iPhone SE | Other damage (out of warranty) |
|---|---|
| iPhone SE (2nd generation) | $ 269 |
| iPhone SE | $ 269 |
iPhone 5 | Other damage (out of warranty) |
|---|---|
iPhone 5s | $ 269 |
iPhone 5c | $ 269 |
iPhone 4 | Other damage (out of warranty) |
|---|---|
iPhone 4 | $ 199 |
iPhone 4s | $ 149 |
All fees are in US dollars and are subject to tax. A $ 6.95 shipping fee will be added if we need to ship your iPhone.
Is your iPhone covered by AppleCare+?
AppleCare+ gives you expert technical support and hardware coverage from Apple, including accidental damage protection. Each incident of accidental damage is subject to a service fee.
Apple Store Online
If you don't have AppleCare+, you'll pay the out-of-warranty fee for that type of repair.
Model | Screen repair only (AppleCare+ service fee) | Other damage (AppleCare+ service fee) |
All eligible iPhone models | $ 29 | $ 99 |
Not sure if you're covered? Check if you have AppleCare+ coverage by entering your iPhone serial number.
Learn more about AppleCare+
See out-of-warranty fees for iPhone screen repair
Theft and loss
If your iPhone was lost or stolen and you have AppleCare+ with Theft and Loss, you can file a claim to replace your missing iPhone.
| iPhone model | AppleCare+ Theft and Loss deductible | AppleCare+ Theft and Loss deductible (for plans purchased before September 15, 2020) |
|---|---|---|
| iPhone 8, 7, 6s, SE | $ 149 | $ 199 |
| iPhone Plus models | $ 149 | $ 229 |
| iPhone 11, iPhone XR | $ 149 | $ 229 |
| iPhone 11 Pro, iPhone 11 Pro Max | $ 149 | $ 269 |
| iPhone X, iPhone XS, iPhone XS Max | $ 149 | $ 269 |
Apple accessories
Apple-branded accessories, including the power adapter, are covered by our warranty and consumer law. The Apple-branded accessories that come in the box with your product are also covered by your AppleCare+ plan. For details, contact your carrier, Apple, or an Apple Authorized Service Provider.
Get ready for your repair
Before you get service for your iPhone, you'll need to take a few steps to protect your data, such as making a backup and turning off Find My iPhone.
Express Replacement Service
Express Replacement Service is a benefit of your AppleCare+ plan.
Your product warranty
The Apple Limited Warranty covers your iPhone and Apple-branded accessories against manufacturing defects for one year from the date you bought your product. The Apple Limited Warranty is in addition to rights provided by consumer law.
Our warranty doesn't cover damage caused by accidents or unauthorized modifications. See the warranty for complete details. You can check your coverage status online and update your proof-of-purchase information if there's an error in our records. If our warranty, your AppleCare plan, or consumer law don't cover your repair, you'll pay out-of-warranty fees.
Consumer law
Your country or region might have consumer-protection laws for some repair issues.
Our guarantee after service
We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty or AppleCare+ coverage, whichever is longer. We offer this whenever you get service from us or from an Apple Authorized Service Provider. This is in addition to rights provided by consumer law.
Scammers often try to trick you into sharing personal or financial information by sending you messages or links to websites that might look like they’re from Apple, but their actual purpose is to steal your account information. Some phishing emails will ask you to click on a link to update your account information. Others might look like a receipt for a purchase in the App Store, iTunes Store, iBooks Store or for Apple Music, that you’re certain you didn’t make.
Never enter your account information on websites linked from these messages, and never download or open attachments included within them.
Mobile App Store Android
Is this email legitimate?
If you receive an email about an App Store or iTunes Store purchase, and you’re not sure whether it is real, you can look for a couple of things that can help confirm that the message is from Apple.
Apple Store Mobile App
Genuine purchase receipts—from purchases in the App Store, iTunes Store, iBooks Store, or Apple Music—include your current billing address, which scammers are unlikely to have. You can also review your App Store, iTunes Store, iBooks Store, or Apple Music purchase history.
Emails about your App Store, iTunes Store, iBooks Store, or Apple Music purchases will never ask you to provide this information over email:
- Social Security Number
- Mother's maiden name
- Full credit card number
- Credit card CCV code
Learn more about phishing and other scams.
Update your account info safely
If you receive an email asking you to update your account or payment information, only do so in Settings directly on your iPhone, iPad, or iPod touch; in iTunes or the App Store on your Mac; or in iTunes on a PC.
To update your password for the Apple ID that you use for purchases, do so only in Settings on your device or at appleid.apple.com.
Learn more about security and your Apple ID.
If you received or acted on a likely phishing message:
If you received a suspicious email, please forward it to reportphishing@apple.com. If you're on a Mac, select the email and choose Forward As Attachment from the Message menu.
If you think you might have entered personal information like a password or credit card info on a scam website, immediately change your Apple ID password.